Privacy Policy

Last Updated: 14 Jan 2025

This Privacy Policy outlines how Aws Khaleel Ibrahim, collects, uses, and safeguards your personal data when you use our mobile application Box Express . By accessing or using the App, you agree to the terms of this Privacy Policy.

This Privacy Policy is publicly accessible at a non-editable URL and complies with Google Play’s requirements. If you have questions or concerns about this Privacy Policy, contact us at info@wedatum.co.

Information We Collect

1. Personal and Sensitive User Data
   • Contact Information: Your name, email, and phone number for account creation and customer support.
   • Device Information: Device type, operating system, and unique identifiers to improve app functionality.
   • Location Data: Real-time geographic location for location-based services, collected with your consent.
2. Non-Personal Data
   • Usage Data: Interaction with app features, session duration, and engagement metrics to improve user experience.
3. Camera Access
   • Access to your device’s camera is used only for app-specific features (e.g., QR code scanning), with your explicit permission. We do not store or access camera data without your consent.

How We Use Your Information

• Deliver Services: Ensure the app functions as intended and provides requested features.
• Improve User Experience: Personalize your experience based on usage data.
• Provide Notifications: Send updates, alerts, or reminders related to app features.
• Analyze App Performance: Use aggregated data to enhance app functionality.

Data Sharing and User Rights to Know

We do not sell or trade your personal data. However, we may share your personal data under specific circumstances, such as with service providers for app functionality (e.g., analytics providers, cloud storage). Users have the right to know:

• What Data Is Shared: The categories of personal data shared (e.g., contact information, usage data).
• Who Receives the Data: The types of entities or service providers with whom the data is shared.
• Why Data Is Shared: The purpose of sharing, such as improving app performance or complying with legal obligations.

If you wish to request details about data sharing practices, please contact us at info@wedatum.co, and we will provide a comprehensive response.

Opting Out of Data Sharing or Selling

We do not sell your personal data. However, if you wish to opt out of any data sharing practices, you can do so by following these steps:

• Adjusting App Settings: Navigate to the privacy settings in the Box Express app to control what data is shared with us or third parties.
• Device Privacy Settings: You can manage app permissions, including location and camera access, through your device’s settings.
• Submitting a Request: Contact us at info@wedatum.co with your opt-out request. Please specify the type of data or services you wish to opt out of, and we will process your request promptly.

Please note that opting out of certain data sharing practices may affect the app's functionality, such as location-based services.

What are my opt-out rights?

You can halt all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. The Service Provider will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like the Service Provider to delete User Provided Data that you have provided via the Application, please contact them at info@wedatum.co and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

GDPR Compliance

1. Roles in Data Processing
   • Data Controller: We act as the data controller when determining the purposes and means of processing your personal data.
   • Data Processor: For specific services, we may act as a data processor on behalf of other entities.
2. Legal Grounds for Processing
   • Consent: For location-based services and personalized experiences.
   • Contractual Obligation: To deliver services as agreed upon.
   • Legal Obligation: For compliance with applicable laws.
   • Legitimate Interest: To improve and secure our services.
3. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 18.

The Application does not address anyone under the age of 18. The Service Provider does not knowingly collect personally identifiable information from children under 18 years of age. In the case the Service Provider discover that a child under 18 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@wedatum.co) so that they will be able to take the necessary actions.

Data Security

We employ robust measures to safeguard user data:

1. Encryption: All data is encrypted during storage and transmission.
2. Access Controls: Access to sensitive data is restricted to authorized personnel only.
3. Audits: Regular audits ensure compliance with security standards.
4. Incident Response: In case of a data breach, users are promptly notified, and the issue is addressed immediately.

Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete data.
• Erasure: Request deletion of your data (subject to legal obligations).
• Objection: Object to data processing for certain purposes.

You can manage your privacy preferences, including location settings, through your device’s settings.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy regularly. The "Last Updated" date at the top of this policy indicates when it was last revised.

Contact Information

If you have inquiries or require further information regarding this Privacy Policy, please contact us:

Email: info@wedatum.co

Acknowledgment

By using the Box Express Application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.